We have the Word from the campus Help Desk:
“The best thing to do to prevent lost documents is to tell students to
NEVER open documents (Word, Excel, PowerPoint, etc) directly from their
email. Students should always save the document to their R: drive
BEFORE opening it to edit the document.”
Lots of things can go wrong in going through a browser to email. It’s safer to save a document to your R: drive space, and then use Office to open the saved document (so the browser is left out of the transaction of opening the document).
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